Returns Policy
All orders are thoroughly checked before leaving our premises. On receipt of your order, we request that you check the items as soon as possible. If you are unhappy with your order for any reason, please contact us on 01823 673007 or enquiries@wychanger.com. Please have your order number when you contact us as it will allow us to find your order quickly.
If you are unsatisfied with your order in any way, you are welcome to return it to us within 30 days of delivery for refund or exchange. The item must be unused, be in its original packaging and be suitable for re-sale. Postage costs for returning items to us cannot be refunded, unless the item is faulty or damaged.
If you would like us to send you a returns label via email, please do contact us via phone or email. Please note, returns labels will be charged at £9.95 and will be deducted from your refund total.
We recommend that you send your order back to us using a tracked delivery service as we cannot be held responsible for any parcel lost during transit to us.
Once your item has been returned, we will inspect it and take the necessary action as soon as possible.
For our full returns policy, please click here.
